We're here to help! If you have any questions, concerns, or just want to share your experience, please don't hesitate to get in touch. We'll do our best to respond as quickly as possible.

Email: thecomfortkeychain@gmail.com
Response Time: We typically respond within 24-48 hours.

Please Note: For the fastest service regarding an order, please include your Order Number in your email.

Processing Time:
All orders are processed within 3 business days (Monday-Friday, excluding holidays) after payment is confirmed.

Delivery Time:
Once shipped, orders typically arrive in 11-14 business days. Delivery times may vary depending on your location and the shipping carrier.

Please Note:
During peak seasons or promotional events (like holidays), processing and delivery times may be slightly longer than usual. We appreciate your patience and understanding during these busy periods!

Have Questions?
If you have any questions about your order's status, please check your tracking information first. For further assistance, don't hesitate to contact us.

We want you to be completely happy with your purchase. If you are not satisfied for any reason, we offer a simple 30-day money-back guarantee.

The Basics:

• You have 30 days from the date you receive your item to request a return for a refund.
  
• To start a return, please contact us at thecomfortkeychain@gmail.com with your order number.
  
• Once your return is received and inspected, we will process your refund to the original payment method. Please allow 1-2 billing cycles for the refund to appear on your account.
  

A Few Important Details:

• The item must be returned in its original condition.

• The cost of return shipping is the responsibility of the customer.
  
• For items that are damaged or incorrect upon arrival, please contact us immediately so we can make it right.
  

Have Questions?
If you have any questions about our return policy, please don’t hesitate to contact us.

By placing an order with Comfort Keychain, you agree to the following terms:

1. Orders & Pricing
We reserve the right to refuse or cancel any order due to errors in pricing or product availability.

2. Shipping
All orders are processed within 3 business days. Delivery takes 11-14 business days. During busy periods, delays may occur. Please see our full Shipping Policy for details.

3. Returns & Refunds
We offer a 30-day money-back guarantee for items in original condition. The customer covers return shipping. See our Return Policy for complete details.

4. Product Information
We strive for accuracy, but cannot guarantee that product colors and details are perfectly accurate on every device.

5. Contact
For any questions, contact us at: thecomfortkeychain@gmail.com.